Shipping & Delivery Policy

Shipping & Delivery Policy
At Sarah & Olivia, we are committed to delivering your order as quickly and accurately as possible. Below you’ll find everything you need to know about our shipping and delivery process.

Processing Time
All orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking details to follow your shipment in real-time.

Estimated Delivery Time
Average shipping times range from 3 to 7 business days, depending on your location.
Please note: Delays may occur during peak seasons or due to customs processing, especially for international orders.

Shipping Method & Origin
All products are shipped directly from our supplier in China to ensure fast and cost-efficient delivery.
Depending on your country, customs duties or import taxes may apply and are the responsibility of the customer.

Shipping Costs
Shipping fees are calculated and displayed during the checkout process, based on destination, weight, and shipping method selected.

Shipping Responsibility

  • Once a package is marked as delivered via tracking, responsibility transfers to the customer.

  • Please ensure your shipping address is correct. Any address changes must be reported within 24 hours of placing the order.

Need Help?
If you have any questions regarding shipping or delivery, feel free to contact our support team at info@sarah-olivia.com. We’re happy to assist you.