Privacy Policy
Privacy Policy
This Privacy Policy applies to all services provided by Sarah & Olivia, located in Toronto, Canada. We are committed to protecting the privacy of our customers and ensuring that any personal information you provide is handled securely and responsibly. For any questions, contact us at info@sarah-olivia.com.
Personal Information We Collect
We collect personal data that you provide when placing an order or creating an account, including:
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment details
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IP address and device/browser data
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Browsing activity on our website
How We Use Your Information
Your personal data is used strictly for the following purposes:
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Fulfilling and delivering your orders
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Providing customer support and service
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Sending updates, order confirmations, and relevant communications
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Analyzing and improving our website and shopping experience
Sharing Your Information
We only share your data with trusted third parties when it is essential to our operations, such as:
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Payment providers
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Shipping carriers
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IT and customer support services
We do not sell or rent your data to third parties. Data sharing also occurs if legally required.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes listed above or to comply with applicable laws.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze visitor behavior, and support marketing efforts. You can control cookie preferences through your browser settings at any time.
Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent for data processing
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Request data portability
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Object to specific processing operations
To exercise any of these rights, please contact info@sarah-olivia.com.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy:
Sarah & Olivia
Toronto, Canada
Email: info@sarah-olivia.com